MockPixel ("we", "our", or "us") respects your privacy. This Privacy Policy explains what information we collect when you use the MockPixel website, mobile apps, and related services (the "Service"), how we use it, and the choices you have.
By using MockPixel, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.
1. Information we collect
We collect information in the following categories:
Account information
When you create an account or subscribe, we may collect your name, email address, password (stored in hashed form), billing details processed by our payment provider, and profile preferences you choose to save.
Content you provide
Screenshots, images, logos, backgrounds, and other assets you upload or create in MockPixel are processed so we can deliver mockups and exports. We do not sell this content.
Usage and device data
We may collect basic analytics such as feature usage, crash reports, app version, device type, operating system, approximate location derived from IP address, and diagnostic logs needed to keep the Service reliable.
Communications
If you contact us at support@MockPixel.app, we keep the contents of that correspondence so we can respond and improve support.
2. How we use information
We use the information we collect to:
- Provide, operate, and improve MockPixel
- Create, process, and export your mockups and screenshots
- Authenticate accounts and process subscriptions or purchases
- Send transactional messages (receipts, security alerts, product updates)
- Respond to support requests and investigate abuse
- Analyze aggregated usage to improve performance and product design
- Comply with legal obligations
We do not sell your personal information to third parties.
3. How we share information
We may share information only in these limited cases:
- Service providers — trusted vendors who help us host, process payments, send email, or analyze product usage, under contractual confidentiality obligations
- Legal requirements — when required by law, court order, or to protect the rights, safety, and property of MockPixel or others
- Business transfers — in connection with a merger, acquisition, or sale of assets, with notice when required
- With your consent — when you ask us to share information with another party
4. Data storage & security
Your data is stored on trusted infrastructure providers with industry-standard protections, including encryption in transit and access controls limited to authorized personnel. No method of transmission or storage is 100% secure; we work to protect your information but cannot guarantee absolute security.
5. Data retention
We retain account and usage information for as long as your account is active or as needed to provide the Service. Uploaded assets may be retained until you delete them or close your account, subject to backup retention windows. We may keep limited records longer when required for legal, accounting, or security purposes.
6. Your rights & choices
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict certain processing
- Export a copy of your data in a portable format
- Opt out of non-essential marketing emails
To exercise these rights, email support@MockPixel.app. We may need to verify your identity before fulfilling a request.
7. Children's privacy
MockPixel is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.
8. International transfers
MockPixel may process information on servers located outside your country of residence. Where required, we use appropriate safeguards for cross-border transfers.
9. Cookies & similar technologies
Our website may use cookies or similar technologies for essential functionality, preferences, and analytics. You can control cookies through your browser settings; disabling some cookies may affect site features.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, for material changes, provide additional notice as appropriate. Continued use of the Service after changes means you accept the updated policy.
11. Contact
Questions about this Privacy Policy or your data? Reach us at support@MockPixel.app.
See also our Terms of Service.